Privacy policy
Last Updated: May 12, 2026
This Privacy Policy describes how Stitch & Sparkle Fabrics (“we,” “us,” or “our”) collects, uses, discloses, and safeguards your personal information when you access or use our website and related services (collectively, the “Services”).
Our store is hosted by Shopify, which enables us to provide our products and Services to you.
By using our Services, you acknowledge that you have read and understood this Privacy Policy.
1. Personal Information We Collect
“Personal Information” refers to information that identifies, relates to, describes, or can reasonably be associated with an individual.
We may collect the following categories of information:
Contact Information
- Name
- Billing and shipping address
- Phone number
- Email address
Financial Information
- Payment details
- Billing information
- Transaction records
Payment information is processed securely by authorized third-party payment providers. We do not store full payment card details on our servers.
Account Information
- Username and password
- Account preferences and settings
Transaction Information
- Purchase history
- Returns and exchanges
- Order fulfillment details
Communications
- Customer service inquiries
- Email correspondence and support requests
Device Information
- IP address
- Browser type
- Device identifiers
- Operating system information
Usage Data
- Website interactions
- Browsing behavior
- Analytics data related to use of our Services
Publicly available, anonymized, or de-identified information is not considered Personal Information under this Policy.
2. Sources of Personal Information
We collect personal information from the following sources:
- Information you provide directly to us
- Automated technologies such as cookies and analytics tools
- Service providers and fulfillment partners
- Marketing and advertising partners
- Third-party platforms and integrations
3. How We Use Your Information
We use personal information for legitimate business and commercial purposes, including:
Providing and Improving Services
- Processing orders and payments
- Managing returns and exchanges
- Creating and maintaining customer accounts
- Improving website functionality and customer experience
Marketing and Advertising
- Sending promotional communications and offers
- Delivering personalized advertisements
- Conducting marketing analytics
You may opt out of marketing communications at any time.
Security and Fraud Prevention
- Detecting and preventing fraudulent transactions
- Protecting our Services, systems, and users
- Monitoring for unauthorized or unlawful activity
Customer Support
- Responding to inquiries and requests
- Providing technical and customer assistance
Legal Compliance
- Complying with applicable laws and regulations
- Enforcing our Terms and Policies
- Responding to lawful requests from authorities
4. How We Share Your Information
We may disclose your personal information in the following circumstances:
- With Shopify and trusted service providers that assist in operating our business
- With payment processors, shipping carriers, analytics providers, and marketing partners
- To comply with legal obligations or governmental requests
- To protect our rights, property, users, or Services
- In connection with a merger, acquisition, sale, or transfer of business assets
We do not sell personal information for monetary compensation. However, certain data sharing activities may be considered “sharing” under applicable U.S. privacy laws.
5. Shopify Hosting
Our store is hosted by Shopify. Shopify provides the e-commerce platform that enables us to sell our products and Services.
Your information may be processed and stored in the United States or other jurisdictions where Shopify or its service providers operate.
For more information regarding Shopify’s privacy practices, please visit:
Shopify Privacy Policy
6. Third-Party Links
Our Services may contain links to third-party websites or services. We are not responsible for the privacy, security, or content practices of those third parties. We encourage users to review the privacy policies of any external websites they visit.
7. Children’s Privacy
Our Services are not directed to children under the age of 13.
We do not knowingly collect personal information from children and comply with the Children’s Online Privacy Protection Act (COPPA). If we become aware that personal information from a child has been collected, we will take appropriate steps to delete such information.
8. Data Security and Retention
We implement commercially reasonable administrative, technical, and physical safeguards designed to protect your personal information.
However, no method of transmission over the Internet or electronic storage is completely secure, and we cannot guarantee absolute security.
We retain personal information only for as long as necessary to:
- Provide our Services
- Fulfill legal and regulatory obligations
- Resolve disputes
- Enforce agreements and policies
9. Your Privacy Rights (U.S. Residents)
Depending on your state of residence, you may have certain privacy rights under applicable law, including the right to:
- Access your personal information
- Request deletion of personal information
- Correct inaccurate information
- Request data portability
- Opt out of targeted advertising or data sharing
- Limit the use of sensitive personal information where applicable
To exercise your rights, please contact us at:
- Email: help@stitchsparklefabric.com
We will not discriminate against you for exercising your privacy rights. We may request information to verify your identity before processing requests.
10. Cookies and Tracking Technologies
We use cookies and similar technologies to:
- Operate and maintain our website
- Analyze website traffic and usage
- Improve functionality and performance
- Deliver relevant advertising and marketing content
You may manage or disable cookies through your browser settings. Please note that disabling cookies may affect certain website features and functionality.
11. Do Not Track / Global Privacy Control
Our website does not currently respond to “Do Not Track” (DNT) browser signals.
Where required by law, we recognize and respond to Global Privacy Control (GPC) signals.
12. International Users
If you access our Services from outside the United States, your information may be transferred to, processed, and stored in the United States or other countries where data protection laws may differ from those in your jurisdiction.
By using our Services, you consent to such transfers.
13. Changes to This Privacy Policy
We reserve the right to update or modify this Privacy Policy at any time. Any changes will become effective upon posting the revised version on this page with an updated “Last Updated” date.
We encourage you to review this Policy periodically.
14. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:
- Email: help@stitchsparklefabric.com
- Address: Railway Side, 13015 S Kirkwood Rd Suite 100, Stafford, TX 77477, United States.
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Phone:Â +1 (832) 285-4804